Managed Detection and Response (MDR) is a 24/7 cybersecurity service that combines advanced threat detection with expert analysis to identify and respond to attacks in real time. It delivers comprehensive visibility across endpoints, networks, cloud and OT environments, enabling rapid, coordinated incident response.
MDR services address key challenges in defending against modern cyber threats:
“ET Works have been one of the best partners and resellers I have personally dealt with. They clearly demonstrate a commitment to building a long-term sustainable relationship with their customers.”
Timon Watson. End User Computing Team Lead, Robert Gordon University Aberdeen
Cyber threats don’t keep office hours, and neither do we. ET Works’ Managed Detection and Response (MDR) service delivers 24/7 protection through intelligent threat detection, expert‑led investigation and automated containment. Powered by platforms like ConnectWise and SentinelOne, we provide real‑time security operations without added IT complexity.
What you get:
Adopting a hybrid‑multi cloud strategy enables organisations to run workloads across public, private and on‑premises environments – choosing the right platform for each requirement. This approach supports smarter infrastructure decisions, improves resilience and scalability, and avoids reliance on a single cloud provider.
At ET Works, we deliver Managed Detection and Response services that go beyond alerting. Our approach combines intelligent threat detection, expert-led investigation, and rapid containment, giving you confidence that your environment is protected around the clock. Our MDR service includes:
ET Works provides continuous monitoring across endpoints, networks, and cloud environments, using trusted platforms like ConnectWise to detect suspicious activity in real time.
Our software packages use behavioural analytics and threat intelligence to uncover hidden risks before they escalate.
We apply machine learning and heuristic analysis to identify advanced threats, including zero-day exploits and fileless attacks.
When threats are confirmed, ET Works can isolate affected systems and initiate rollback procedures, reducing impact and recovery time.
We correlate data from multiple sources, cloud, endpoint, and network, to give you a complete picture of your security posture.
Our team provide hands-on guidance during incidents, helping you contain, investigate, and recover with confidence.
ET Works delivers actionable reports and dashboards that highlight trends, vulnerabilities, and response metrics, ideal for both technical teams and executives.
Whether you’re running Microsoft 365, hybrid infrastructure, or remote endpoints, our MDR service adapts to protect your full environment.
At ET Works, we work with trusted technology partners to deliver scalable, secure, and high-performance Detection and Response Software to protect organisations across sectors.
See how ET Works has helped organisations across sectors use Managed Detection and Response to identify threats faster, contain breaches proactively, and maintain 24/7 security
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