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IT Support

Running and managing a business involves an immense amount of work, and oftentimes there are simply not enough hours in the day to tick everything off the to-do list.

As a Managed IT Service Provider with over 30 years’ experience we know that managing your own IT infrastructure can be time-consuming and expensive.

Working closely with you, we create a tailored solution that’s specific to your business, enabling us to deliver an exceptional service at an affordable cost and freeing you up to focus on what matters most: running your business.

Why we’re different

Not all businesses are the same and instead of providing rigid packaged services, we provide a flexible, personalised approach, allowing you to choose and tailor our solution to what best meets your needs.

What do we offer

  • 24×7 Monitoring: Proactive & Responsive: Proactively identifies, prevents & resolves IT issues before they cause headaches for your business
  • Remote Support: Need help with an issue? We can remotely connect to your systems, diagnose any problems and fix them!
  • Patch Management: Microsoft & Apple Patch Management: Giving you time back to concentrate on more strategic matters.

It’s not just about support, but also;

  • Deployment: Automation of Software Updates
  • Asset Management: Inventory Scanning & Management
  • Account Management: Weekly Reports & Quarterly Reviews

Managed IT Support you can trust

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Secure access

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Secure access

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Secure access

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Secure access

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Secure access

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Secure access

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Secure access

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Secure access

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A Partnership

We can be your fully managed IT outsource partner or an additional resource to support your existing IT team. In times of crisis, holidays, sickness, ET Works can even be called upon to support you ‘as needed’.

With all your IT services managed by one expert provider, you’ll always have peace of mind that your technology is performing at its best.

We’ll make sure your business is supported at all times, while reducing your running costs and maintenance.

Whether we’re resolving issues from our helpdesk or keeping an eagle eye out for unusual activity via our monitoring services, we’ll take complete responsibility for all things IT.

It’s like having your own industry accredited team without the hassle of recruitment and staffing costs.

Managed IT Support success stories

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View all our case studies

A complete re-think of the Science Museum Group’s Hybrid Digital infrastructure

World leading science museum group deploys Nutanix enterprise cloud as a key component of new hybrid digital infrastructure

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A resilient and powerful solution for Sangers AAH

Sangers AAH can trace its history back to the 1860’s with the Thomas McMullan pharmacy in Belfast and since then it has grown through a series...

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Infrastructure & Cloud

Managed Services

Aspen Healthcare Brings Medical Imaging Into Sharper Focus

Aspen Healthcare Future-Proofs Its’ Sectra Medical Imaging Solution Using Nutanix Cloud Platform, AHV Hypervisor and Nutanix Files

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Building a new IT infrastructure platform for United Drug Sangers

United Drug Sangers required a new IT infrastructure platform for both its desktops and servers. Furthermore, all of these workloads needed to b...

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Why choose ET Works for Managed IT Support?

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Industry Leading Systems

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Industry Leading Systems

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Industry Leading Systems

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Other Services

Professional Services

Bring new ears and eyes to your project for a solution to an existing or new challenge.

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Professional Services

Bring new ears and eyes to your project for a solution to an existing or new challenge.

Learn More

Professional Services

Bring new ears and eyes to your project for a solution to an existing or new challenge.

Learn More

Professional Services

Bring new ears and eyes to your project for a solution to an existing or new challenge.

Learn More

Professional Services

Bring new ears and eyes to your project for a solution to an existing or new challenge.

Learn More

Professional Services

Bring new ears and eyes to your project for a solution to an existing or new challenge.

Learn More

Virtual Desktop

A mix-match of phrases that have changed over the years that previously referred to old ‘green screens’ that some may remember.

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Professional Services

Bring new ears and eyes to your project for a solution to an existing or new challenge.

Learn More

Cloud

Cloud computing has brought a significant evolution in technology, however it can bring reward and risk in equal measure.

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Digital Transformation

Empowering businesses of all sizes to embrace innovation, adapt to change, and unlock their full potential.

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Professional Services

Bring new ears and eyes to your project for a solution to an existing or new challenge.

Learn More

Procurement

At ET Works, we understand that businesses require more than just competitive pricing—they need a partner that offers value and impartiality.

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Next-Gen Software Defined Datacentre

A core component of our business. We believe this provides the foundation for future enterprise that is quick, agile and efficient.

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High-Performance Computing

From our beginnings in supporting oil & gas exploration this is something that is inherent in our history.

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Cloud

Cloud computing has brought a significant evolution in technology, however it can bring reward and risk in equal measure.

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Security

Security is fundamental part of correct and comprehensive data management, Our team has helped a wide range of companies and public sector bodies address their IT security needs.

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Future Innovation & AI

Steering evolutions in technology has underpinned our history. In our search for the next edge we constantly navigate trends, sifting between innovation and fad.

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Virtual Desktop

A mix-match of phrases that have changed over the years that previously referred to old ‘green screens’ that some may remember.

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Networking & SDN

Networking is the fabric that enables the solutions we provide.

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Enterprise Storage

Where Cloud-like Capacity and high-availability are required then we at ET Works are continuing to promote and deploy Object storage with our clients.

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IT Services

When it comes to Managed Service Providers, all are not created equal, and it can be tough to decipher who to trust.

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IT Support

Running and managing a business involves an immense amount of work, and oftentimes there are simply not enough hours in the day to tick everything off the to-do list.

Learn More

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Arctic Wolf- Join the pack

With Arctic Wolf we can offer you services that are currently processing more than two trillion security events and 2.5 Petabytes of data per we...

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The latest vendor to join the ET Works family is Blocky for Veaam, hailing from GRAU DATA and based in Schwäbisch Gmünd in southern Germany.

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Fujitsu SELECT Innovation Awards Finalist

London, February 2023 – ET Works was proudly named one of three European Finalists at the Fujitsu SELECT INNOVATION AWARDS 2022 last week for...

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Fujitsu welcomes ET Works to its reseller network on the SSSNA framework

ET Works joins Insight, OCF, Softcat and Centerprise, as a Fujitsu partner, to provide UK universities and colleges with high-performance IT sol...

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Strategic partnerships.

Technology expertise underpinned by global relationships with leading partners
Our partners

How can we help you?

We’re real people, with years of collective knowledge and a real commitment to enabling our clients to harness the utility of technology.